I forgot to cancel my subscription, it’s just one day after the automatic subscription renewal. Can you please cancel my subscription and give me a refund. Thanks
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Hello @Richard_Emate,
We can process your refund in accordance with our return policy.
Please email us your invoice# at sypport@educative.io. You can find the invoice# in the order confirmation email you received, or access it from your transactions in your account.
If you have any other questions, please feel free to reach out to us at support@educative.io.
I attempted to email the address you provided and it returned
" Your message wasn’t delivered to sypport@educative.io because the address couldn’t be found, or is unable to receive mail."
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Hello @venel_rene We are sorry. There was a typing error in our message. The email address is support@educative.io.
Also, we refunded your subscription 3 days ago.
If you have any other questions, please let us know.
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Thieves, I just wanted to trial and got my money! I find difficult to get it refund! I just wanted the trial period and they got my money from my credit card, even if I cancel three days before the trial period expires!