Subscription Refund

I forgot to cancel my subscription, it’s just one day after the automatic subscription renewal. Can you please cancel my subscription and give me a refund. Thanks

Hello @Richard_Emate,

We can process your refund in accordance with our return policy.

Please email us your invoice# at You can find the invoice# in the order confirmation email you received, or access it from your transactions in your account.

If you have any other questions, please feel free to reach out to us at

I attempted to email the address you provided and it returned

" Your message wasn’t delivered to because the address couldn’t be found, or is unable to receive mail."

Hello @venel_rene We are sorry. There was a typing error in our message. The email address is

Also, we refunded your subscription 3 days ago.

If you have any other questions, please let us know.

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